Return and Exchange Policy

At S-Plus Marketing Agency, we are committed to delivering high-quality marketing solutions that meet your business needs. We understand that investing in marketing services requires confidence, and we strive to ensure your satisfaction with our offerings.

Refund and Cancellation Policy

Service Satisfaction Guarantee

We offer a 14-day satisfaction guarantee on certain digital products and consulting services. If you are not fully satisfied with the service or digital product purchased, you may request a refund within 14 days from the date of purchase.

Eligibility for Refunds

A refund may be requested under the following conditions:

• The purchased service or digital product did not meet the agreed expectations.
• The client has communicated their concerns within 14 days of purchase.
• The service has not been fully delivered or extensively utilized.

Please note that refunds do not apply to:

• Custom marketing strategies, paid ad campaigns, or personalized consultation sessions that have already been executed.
• Third-party services procured through S-Plus Marketing Agency (such as paid advertisements on external platforms).
• Completed projects or deliverables that have been fully approved by the client.

How to Request a Refund

To request a refund, please send an email to [your email here] with the following details:

• Your name and order details.
• The reason for your refund request.
• Any relevant supporting information.

Our team will review your request and respond within 5 business days. If your request is approved, the refund will be processed via the original payment method within 7-10 business days.

Changes to This Policy

S-Plus Marketing Agency reserves the right to modify this Return and Exchange Policy at any time. Any updates will be reflected on our website, and continued use of our services constitutes acceptance of the revised terms.

For any further inquiries, feel free to contact us at [email protected]